Frequently Asked Questions | Chinese Laundry | Sydney night club

Frequently Asked Questions

Dress code? Lost Property? Read our FAQs for the answers to your questions.

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How do I get to the club?

111 Sussex Street (underneath Slip Inn), Sydney, 2000.

Please enter down the stairs between Slip Inn and the bridge, (1 Slip St).

Operating times?

Friday’s are 9pm – 3.30am, Saturday’s are 9pm – 4am.

Please be aware of lockout laws in Sydney that mean our last entry time to the club is 2am, and there are no passouts after this time. The bar will cease serving alcohol at 3:30am. Our license to operate runs until 4am, after the bar shuts at 3:30am the closure time is purely dependent on the crowd and DJs between 3-4am.

Where can I buy tickets to the club?

You can purchase pre-sale tickets online at www.chineselaundry.club via Ticketbooth, or buy tickets at the door on the night. If you want to skip the queues we recommend you arrive early and purchase pre-sale tickets. Tickets are non-refundable.

What are the ticket terms & conditions?

Entry with a ticket is guaranteed before 12pm (providing passing security and ID assessment). All ticket holders must be inside the venue by lockout at 2am (Refunds will not be honoured for guests who are not in by the lockout time).

The event organiser and venue reserves the right to withdraw, reschedule or substitute artists and/or vary advertised prices, event times and inclusions without notice. The event organiser and venue reserves the right of admission and to enforce the Venue Entry Conditions. Please check the event organiser or venue website for additional terms and conditions of entry to the event.

There are no refunds or exchanges on any ticket except as required by and/or specified by the Live Performance Australia Industry Code of Practice.

It is a condition of sale that tickets may not be offered for unauthorised re-sale, on 3rd party websites such as eBay or Gumtree. Tickets may not be resold or offered for resale at a premium (including online auction sites) or used for advertising, promotion or other commercial purposes. If a ticket is used in breach of these conditions, it may be cancelled without refund and the bearer of the ticket may be refused admission.

Ticketbooth may, without prior written notice, invalidate any tickets that are believed to be in breach of these terms and conditions, and no refund, replacement or compensation will be offered.

Other ticketing issues

For all ticketing enquiries please contact our ticketing provider Ticketbooth they monitor their helpdesk 24/7

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What do you accept as valid ID?

Chinese Laundry is strictly an 18+ venue. To gain entry everyone will need to show valid ID: either a Driver’s Licence, Photo Card or Passport (International passports are accepted).

Do you have deals for students?

Chinese Laundry currently offers discount when you submit your name on our guest list here.

For larger student groups or one off events please get in touch and we can try and cater to your group.

Do you have a dress code?

Overall our dress code is relaxed, however management reserve the right to refuse entry upon arrival.

How do you get onto the guestlist?

Click here to submit a guest list.

Where can I leave my jacket/bag?

The cloakroom is available during winter and can be found upstairs near the kitchen in El Loco.

Is there a cash machine at the club?

Yes, upstairs near the cloakroom.

I lost an item while at the club, what should I do?

If you lose a personal item inside the club please submit a lost property enquiry form here.

Alternatively, you can call the Slip Inn on (02) 8295 9999, or visit the venue during open times and ask staff for assistance.

Is there disabled access?

Yes, on the lower level only. Please enter via Slip Street.

Can I take photos at the club?

Personal photos are fine but we do not allow any unauthorised filming or photography during club nights. Anyone found doing this without prior permission is at risk of having his or her property confiscated.

There may be promotional and/or commercial photography, video and/or audio recording of the club, the DJ’s and customers. By entering the club, you consent to the filming and recording of your likeness for use by Chinese Laundry. Such consent includes use by Chinese Laundry for any and all purposes in all media.

Is the club available for private hire?

Contact Merivale Group Bookings on (02) 9254 8088 or email to GroupBar.Bookings@merivale.com

Do you have any deals for birthdays at the club?

The Chinese Laundry birthday package offers free entry for the birthday boy/girl plus 1 friend and a complimentary bottle of champagne.

Everyone else on the guest list will get $5 discounted off normal entry price on the night.

Click here to submit a birthday guest list.

How do I get a job working for Chinese Laundry?

We are always looking for passionate, music-loving promoters. If you are interested in working for us then please contact us here.